COVID-19 Update

We’re here for you, always!

 

 

As the COVID-19 pandemic continues to evolve every minute, we understand the importance of supporting one another, now more than ever.        

 

 

We would like to reassure you that we are taking the necessary steps to protect the wellbeing and safety of our team and our much-loved customers.

 

 

Even if We are an online shop, we have put strict guidelines in place throughout the company to comply with the hygiene guidelines set by the Victorian State Government and the World Health Organisation

We are still processing orders online and intend to offer you the same level of care, consideration and passion that you expect from us!

 

 

It may not come as a surprise that we are experiencing slight deliveries delays but rest assured that we are doing our very best to get your orders to you on time.

 

 

Due to high demand, Australia Post is experiencing delays between 5-7 days for standard services and the Express next day delivery cannot be guaranteed, but almost 85% have been delivered as scheduled.

 

 

We are processing your order the next business working day, and you will receive an email with a tracking number once your order has been dispatched from our warehouse.  

 

 

As the situation evolves, we will continue to share any updates that may affect the flow of our Business. 

We would like to take this opportunity to send our love and positivity to you and your loved ones.

 

 

With Love,

 

 

Giovanna

 

 

Prairie Fox 

 

NEED MORE INFORMATION? See our FAQ